Digital River included in Forrester report

In a recent report from Forrester, ”Market Overview: Global eCommerce Solutions”, Digital River was highlighted as one of the leading global e-commerce solution providers with our extensive payment option portfolio as a unique differentiator.

Digital River provides a full-service solution to global clients in the software and consumer electronics space: Close to one-half of its clients’ digital download revenues now come from non-US markets. Business tools are currently prelocalized in English, Japanese, and German, with Russian, Chinese, and French likely to come within the next year. Customer service is available in 14 languages, including several European languages, plus Japanese, Korean, and Chinese. Distribution partnerships are in place in North America, Europe, and, on a limited basis, Asia; email marketing support is also available in these three regions.

One of Digital River’s differentiators is its extensive list of payment options, with more than 100 payment methods offered. Local payments help its clients capitalize on country-specific user preferences: In Brazil, for example, Digital River reports that its clients saw a 50% lift when local payment Boleto Bancário was integrated into the solution. Electronics Arts and Canon use Digital River.

Read more about the report on www.forrester.com .

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